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OCR: On-line documentation 188 Intemet 182 Sample code 169 Printed documentation 162 Colleagues 146 NEXTSTEP Training 127 On-line Help 125 Consultants 120 Header Viewer 113 NeXTanswers 107 Joumals/periodicals 94 Developer Support 56 Other 23 0 50 100 150 200 Figure 11: How developers find things out